Delete your CityOasis account
You can request deletion from the app or, if you cannot use the app, through the CityOasis contact channel.
Delete from the app
Open Settings → Account & Sync → Manage account and data → Delete account. After you confirm the request, CityOasis locks the account while the deletion is processed and shows you a public Request ID.
Request deletion on the web
If you cannot use the app, use the contact page below and choose Account deletion support. If you already have a Request ID, include it.
For an account connected to Google, CityOasis may need to verify the request using information associated with that CityOasis account. Sending an email address by itself does not automatically delete an account.
Guest accounts
The safest way to delete a guest account is from the app while the original guest session is still available. If that session has been lost and there is no Request ID or recoverable account connection, CityOasis may be unable to identify which anonymous account belongs to you without collecting additional tracking information.
What happens to data
Account and private account data are deleted according to the CityOasis Privacy Policy. Some public community contributions may be retained only after being anonymized or combined into non-identifying aggregate information so that useful place information is not lost.
Limited deletion-processing and deletion-safety records may be retained for up to 20 days after deletion is completed, as described in the Privacy Policy.